Trade Terms & Conditions

Condition of clothing

  • All items must be in good condition – free of stains, rips, mould, colour fade, pilling, marked names, stretched, offensive odour & excessive wear.
  • Brand label and sizing must be intact
  • Items from department stores such as Big W, Target, Best & Less, Kmart or online stores such as PatPat, Shein, Alibaba & Temu will only be eligible for very minimal store credit due to their ‘Fast Fashion’ and cheaper nature.
  • If more than 50% of items are of 'Fast Fashion' nature a handling fee of $0.50c per items will be charged. 
  • Currently, only clothes between size 00000 (Premie Baby) and Children size 10 are accepted as part of our exchange service. Other Items may be eligible for exchange, at our discretion.
  • School uniforms and underwear (unless new in packet) are not part of the exchange service.
  • We are happy to accept most other baby and children related items as donations. In the future, we hope to offer an exchange service on a variety of baby & children related items.
  • Items that are not quite up to our quality standards will be donated to organisations that support those in need or at times may be listed in the shop for free.
  • Terms & Conditions may be amended at any time deemed fit. 

  • The below table is used to assess clothing and credits are given accordingly. Please note items that fall in the Play or Not Accepted category cannot be given a store credit. If more than 50% of items fall into these 2 categories a disposal fee of $0.50c per item will be charged.